Sioux Center, Iowa — Many northwest Iowans woke up to no internet and no landline telephone service this (Tuesday) morning.

Premier Communications spokesperson Scott TeStroete says it was time for scheduled maintenance, but things didn’t go as planned.

He says some of their people were up all night to fix the issue. TeStroete tells us they know when internet and phone service are down, that affects many individuals and businesses and makes people have to think about what they’re going to do instead to get by. He says they’re sorry for the inconvenience.

TeStroete tells us the outage affected their whole area and at times, both landline telephone and internet service were out. Cable TV appears to have not been affected.

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Original announcement, published Nov 15, 2022 at 7:10 a.m.:

Northwest, Iowa — We have been made aware of internet and voice communications having issues across the listening area this morning. Keep your radio tuned to KIWA-FM 105.3 for the latest.

Premier Communications says that they are indeed having voice and internet issues in parts of the service territory. They tell us that they are aware of the issue, and are working to restore services as soon as possible.

 

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